Thursday, 3 December 2015

Absolute Dental - Patient Survey Results

Every year we ask our lovely patients to complete an anonymous patient survey to tell us how well they feel we are doing, or if there are any aspects of our care which we could improve.

We are always pleased with our results, and this year was no exception!

The survey measures how well Absolute Dental is performing in different areas by asking patients to rate various aspects of the service they receive.

In general, our patients are between 84-99% "very satisfied" with all aspects of our service ranging from the technical skills of our dentists (98% very satisfied), our sterilisation and infection control (98% very satisfied), treatments to ensure teeth and gums stay healthy (99% very satisfied) and care from the front desk team (93% very satisfied).

It is interesting to look at our patient satisfaction scores against that national benchmark (over 1000 other practices use this survey nationwide) and see that national satisfaction rates range from 41-65%, compared to our 84-99%.

Great results, for a great team who work hard to make your visits to us as pleasant as possible.

Thank you to all of you who took the time to participate this year.

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