Merry Christmas
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ABSOLUTE DOUBLE SUCCESS

The team from Absolute Dental in Kingsbridge returned triumphant from the 2009 Dentistry Awards held last Friday 4th December with not one but two much coveted winning trophies. The team were recognised as the very best within the South West and Wales as having the best practice and best dental team.
The glamorous ceremony was held at the Athena, Leicester and was attended by dental teams from across the whole of the United Kingdom and is the largest gathering for any dental awards event. The evening has been created to recognise outstanding dental teams and practices that excel and lead the way within the dental profession across the whole of the United Kingdom.
"The judging panel is made up of twelve of the UK's most influential dental professionals and they then merit our practice against their criteria to distinguish a winner" said Rhodri John, Absolute Dentals clinical director. "We are understandably delighted with such an outstanding result".
"I think that everyone at Absolute knows we have a very special “Team” and that our “Practice” is something to be very proud of, and so to receive an award that recognises that we have the best of both of these in the entirety of such a large region (comprising of Devon, Cornwall, Dorset, Somerset and Wales) is a great honour, and I am really privileged to be part of a practice that can consistently maintain award winning standards over many years", said Diane Cox, dental nurseOur team is focused on one common purpose – delivering high quality dentistry together with first class customer service. Because all team members share this common vision, our actions are supportive of each other and therefore one action enhances another.

Inspire, create and make them happen...

On Monday of this week we held our Annual Practice Meeting at the Thurlestone Hotel, a chance to reflect on the year, and make plans for the year ahead...Inspire, create and make them happen.

To make everyone feel a real part of Absolute Dental, we are all actively encouraged to have an input into the general day to day running of the practice. Prior to the meeting all the team were asked to make suggestions as to how objectives for 2010 may be achieved, all suggestions are welcomed, and are used as sounding boards at the meeting.

We kicked off the day with local photographer Claire Tregaskis, updating our team photo's for our website and practice literature. Claire's creative approach had us out on the lawns leaping in the air on this cold but beautiful day, the weather was definitely on our side! we all had great fun and are looking forward to seeing the results.

To ease us in gently this was followed by a bingo based quiz - to test our knowledge on all things dentistry and relevant to our practice.

The team had all been asked in advance to prepare an elevator speech to deliver at the meeting, a chance for everyone to be proud of who they are and what they can offer. Here is an example from our newest member of the team, Vickie..

'As the newest recruit at Absolute Dental, I am currently training to become a qualified & registered Dental Nurse. On a daily basis I carry out a variety of tasks, from ensuring equipment is ready for clinicians, sterilisation, stock maintenance, cleanliness, through to excellent patient care. Alongside all of these tasks, all clinicians & nurses within Absolute have a role to educate patients how to look after their teeth and mouths for their well being and health. I can see that Absolute has always offered amazing dentistry with many years of experience which inspires me to become part of the team'

After a couple of hours brainstorming, a light hearted, blind, 'banned words' word search puzzle created by Rhod highlighting unfavourable words NOT to be used in the practice... waiting room, receptionists, painful etc etc. There was a prize of a bottle of wine to whoever could find the most words, so you can imagine how competitive it got! This nicely lead us onto a lovely and very welcome lunch.

Amongst all the clinical, financial and general topics covered it was decided that next years fundraising event is to complete the Royal Marine Commando Challenge which involves running 4K and getting soaking wet, covered from head to toe in brownie/orangie coloured mud - and all in the name of charity! we must be mad!

The afternoon ended after many hours of throwing ideas around, leaving everyone, inspired and enthusiastic to put in place all the new proposals. Here's to a very successful and productive 2010.