Tuesday 5 May 2009





Leaders and Teams

I have spent a large part of the last week working along side the 'leaders' of a dental practice who are putting every effort into creating a 'team'. The leaders of this particular team are not only one of the nicest couples you could ever meet, but also so committed to their team, their goals and each other that my admiration for them is immense. After two very long, very full days I felt privileged to have shared this part of their journey.

It is said that all teams are groups but sadly all groups are not teams.When this is identified and realised progress towards rectification can be made.

A true team is focused on a common purpose-team members support one another and enhance each others work. The team need to share a common vision in order to reach its desired results. Every challenge the team face is an opportunity for personal, professional and practice growth
Practices with a motivated, focused and empowered team produce excellent results where patient satisfaction is high with increased financial rewards

Our leadership must be clear , with strategic vision and established team goals. We should define the vision and share it with the team. Effective leadership is supported by effective systems

Define the practices shared vision.
Shared values build an effective team, and establish a culture, rules and policies. A successful relationship can only survive if values are shared, believed and agreed. Such values are honesty respect, integrity, commitment to each other and commitment to the practice success. The key is that the whole team agrees to these values and is prepared to work to them

Communicate effectively
The most successful relationships are ones where honest and open feedback are encouraged. Positive attitudes and creativity should be encouraged within any team
Honest debate and discussion should be seen as the way forward with negative attitudes and gossip banned from the work place

A successful Team

Will have clear, updated job descriptions which define their role. This successful team will have high consistent standards, and will always be looking forward, focused and embracing the new opportunities that lie ahead.

Emma

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