It has been interesting and extremely beneficial for our clients introducing the role of treatment co-ordinator at Absolute Dental. A treatment co-ordinator opens up a line of communication for the patient right from the very beginning. This communication can be vital particularly for a new patient, as often they have a number of questions, sometimes are anxious and need to develop trust in the new relationship they are about to form with their dentist.
Our treatment co-ordinators are all very qualified, knowledgeable nurses that are familiar with the dentistry we provide. They are here to understand the aspirations patients have for their dental health, and will guide them through any options that are available.
They will answer all the questions that patients can sometimes have before and after a consultation and they then become a point of contact throughout any treatment. At Absolute your treatment co-ordinator can discuss dental insurance with you and assist you in the completion of the paperwork.
Our aim is that you as a customer don't feel rushed and leave us well informed and looked after.
Written by Rhodri John - Clinical Director
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